Contact Us

Thank you for visiting Pryorsen.

If you have questions about an order, product, shipping, return, refund, or any other matter, please contact our customer support team by email.

Store: Pryorsen
Email: info@pryorsen.com

We generally respond within 1–3 business days. Response times may be longer during weekends, public holidays, or periods of high inquiry volume.

For order-related inquiries, please include:

• Your full name;

• Order number;

• Email address used to place the order;

• A clear description of your request;

• Relevant photos or videos, if applicable.

For returns, please contact us and wait for return authorization and instructions before sending any product back. Products returned without authorization or sent to an incorrect address may not be accepted.

Please do not send sensitive payment information, such as your complete card number, card security code, or account password, by email.